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New Year, New Look

Posted on Wednesday, January 4th, 2017

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We’re kicking off 2017 by giving ActiveBuilding a fresh look! In the coming days you’ll sign in and notice a cleaner design with updated colors and modern icons.  All of the features you’re used to using are still the same, they may have just moved a little.

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We have moved the drop down menu for Community, Groups, and Dashboard away from Community Activity to highlight what’s happening around your community and encourage engagement by putting the update area in the spotlight.

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Navigation within the menus has been streamlined however all features have retained their location.

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Lastly, the new color matches the ActiveBuilding mobile app for a consistent user experience.

We hope you enjoy the updated ActiveBuilding experience! Please email support@activebuilding.com with any questions.

 

 

 

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ActiveBuilding Employee Spotlight: Jason Yergler

Posted on Tuesday, February 9th, 2016

Welcome to the 8th edition of our Employee Spotlight blog series! Throughout this series we’re interviewing members of our team and discovering what makes them tick.

This time we’re learning more about Jason Yergler, a Client Success Manager who has been with ActiveBuilding since October of last year.  Let’s learn what Jason likes most about working at ActiveBuilding, why he stopped using his Windows phone, and what he likes to do when he’s not here in the office.

What is your role at ActiveBuilding?  My role here is both parts Implementation Consultant (building portals to the specification of the clients and training staff users) and Account Manager (ensuring the portals are ‘healthy’ via providing support and continuing training as well as keeping staff/residents excited about the portals).

What do you like most about ActiveBuilding?  The thing about ActiveBuilding that I most enjoy are the many communication-focused features for both staff and resident users, specifically the way both administrative and engagement content can be disseminated easily. I also enjoy my wonderful colleagues that I get to work with! We have a great group of folks at our Seattle office (and some in other places around the country) that make work very fun.

What has been your favorite project at ActiveBuilding?  I haven’t had the opportunity to work on many projects due to my tenure here but it is exciting to work with such a dynamic product that is constantly improving. I anticipate reporting participation when I am highlighted again for the coveted ‘Employee Spotlight’, so stay tuned!

Iphone, Android, or Windows phone?  Why?  So I had a Windows phone gifted to me when they first came out but there was a major lack of apps for the OS so I opted for an Iphone. Nothing wrong with my Windows phone from a user standpoint but the lack of apps was a deal-breaker, I just gotta have my apps!

Now that we know what phone you prefer, what’s your favorite app?  I am a big music fan so I really enjoy Spotify and some card game apps by mobilityware, solitaire and blackjack all day!

What’s your favorite vacation spot?  I really like to relax on vacation so the best place I’ve been able to accomplish that would be Ibiza, one of the Balearic islands off the coast of Spain in the Mediterranean Sea. My fiancé and I are honeymooning in Kauai so there may be a tie for the top spot after we return!

When you’re not being amazing at your job, what do you like to do outside of work?  I am a HUGE soccer fan. From the hometown Seattle Sounders to my favorite club team (and 5 time Champions League winners) Liverpool FC, I love to play and watch the sport. I also enjoy reading political/theological philosophy and spending time with our dog, Odessa.

Have any questions for Jason?  Ask in the comments below and we’ll get back to you.

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New Backgrounds For 2016!

Posted on Wednesday, January 27th, 2016

 

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It’s a brand new year and with that comes a desire for a whole new style!  Give your ActiveBuilding portal a fresh look with one of our 14 new backgrounds!

To view these new backgrounds go to My Dashboard > Application Settings > Look & Feel tab.  If you don’t see the Application Settings option please contact the staff user at your property with the role of Admin.

Contact support@activebuilding.com if you have any questions.  Have a happy and prosperous 2016!

 

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EGG Package Locker Updates

Posted on Wednesday, January 27th, 2016

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The smart locker system that helps you meet demands and increase productivity, just got even better!

We’ve improved the user interface to streamline the experience for both residents and carriers.  The graphics are cleaner making it easier for your residents to navigate the pickup process.  We’ve also made the experience more efficient by updating the carrier drop-off screens with step by step instructions and a back button function.Remember, for added security we can add a pin that the carrier would have to use before accessing your resident list.  Please let your ActiveBuilding account manager or sales representative know if you’re interested in this feature.

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We have also added a resend notification button in the Package Management area for those times when your resident misses or misplaces their PIN or when packages have been waiting for too long.  From the Package Tracking area, change to List View if needed, and you’ll see the new button.  For packages stored in the Egg the button will say Send PIN.  For properties not using the Egg it will say Notify Again.

Step 4  Ending ScreenHave a nice day!

We’ll continue making enhancements to the EGG locker system throughout the year and into the future!  Later this year we’ll be making enhancements to make the EGG ADA accessible and we’ll also be adding additional security components beginning with the integration of a security camera.

Be on the lookout for future updates!

 

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ActiveBuilding Employee Spotlight: Valerie Updegrove

Posted on Monday, December 21st, 2015

Welcome to the seventh edition of our Employee Spotlight blog series! Throughout this series we’re interviewing members of our team and discovering what makes them tick.

This time we’re learning more about Valerie Updegrove, a Product Sales Representative who has been with ActiveBuilding since February of 2012.  Let’s learn what Valerie’s favorite project has been while at ActiveBuilding, how her phone helps her in the kitchen, and how she is engaged with the multifamily community even outside the office.  Let’s get to it!

What is your role at ActiveBuilding?  When I joined ActiveBuilding, I was a National Account Executive for the southeastern half of the United States. After ActiveBuilding was acquired by RealPage in October 2013, I have taken on the role of Product Sales Representative (PSR). As a PSR,  I work closely with RealPage Sales Department, Product Support, Product Management and Executive Staff. I assist the sales team in establishing a sales relationship with each client/prospect in their portfolio at the executive level and promote new Resident Services business through identification, development, negotiation, and closure of new deals. I also enjoy participating in the subsequent maintenance of client relationships.

What do you like most about ActiveBuilding?  ActiveBuilding is on the cutting edge of technology for the multifamily community. With 19 years of experience in the apartment industry and 8 years of that being on-site, I can relate to both the operational teams’ and residents’ pain points. ActiveBuilding provides so many solutions that I would’ve loved to have while working on-site. Just the communication piece alone is a HUGE value! Not only does it save the on-site team hours during operations, but it recognizes the residents’ preferred method of communication. This type of communication provides a community network and builds a sense of community that drives retention.

What has been your favorite project at ActiveBuilding?  The additional integrations with the acquisition by RealPage and now The Egg; the smart locker system that integrates with the ActiveBuilding Resident Portal to provide a package delivery solution for multi-family communities.

Iphone, Android, or Windows phone?  Why? Well, my original love for a smart phone came from the Blackberry. Then, I found the iPhone when it was first introduced and I’ve never looked back. I can do everything from my iPhone, including managing business, personal life, and surfing the internet. I have also developed a love affair with all my Apps.

Now that we know what phone you prefer, what’s your favorite app?  I am a foodie and find that it is a great way to bring family and friends together, so I get the best of both worlds. With that said, I love any app that has to do with food. My grocery list is managed by Grocery iQ, I utilize Pinterest and Allrecipes for new and different platters. My most recent fav is Food Substitute Search. This is such an amazing app to help you cheat while cooking. Premise is if you are missing an ingredient for your recipe, it will help you recreate the ingredient.

What’s your favorite vacation spot?  Anywhere there is water, live music and an adult beverage.

When you’re not being amazing at your job, what do you like to do outside of work?  I have two wonderful boys: Christian (5 yrs)and Garrett (2 yrs). They are the loves of my life and bring so much joy every day. I cherish time with my church, family, and friends. I always love trying a new restaurant and new food. Also, Christian just started playing, soccer, t-ball and football this year. I enjoy going to the games and watching him grow; we are competitive in nature in my family.  I also enjoy serving on the Apartment Association Tarrant County Community Service and Ambassador of Fun Committees. The committees allow me to host events, help raise and fund a wide variety of projects for our community service partner – Union Gospel Mission of Fort Worth and the Marine Corps Toys-for-Tots annual campaign.

Have any questions for Valerie?  Ask in the comments below and we’ll get back to you.

Winter Backgrounds Are Here!

Posted on Tuesday, December 8th, 2015

 

It’s almost Winter when we spend a little extra time with family & friends, play out in the snow, and sit by a warm fire with a hot cup of cocoa.

To get you into the Winter spirit we’ve released new backgrounds for your ActiveBuilding portal.   To view these new backgrounds go to My Dashboard > Application Settings > Look & Feel tab.  If you don’t see the Application Settings option please contact the staff user at your property with the role of Admin.

Contact support@activebuilding.com if you have any questions.  Have a wonderful Winter & Happy Holidays!




 

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ActiveBuilding Mobile 3.0

Posted on Monday, December 7th, 2015

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We are pleased to announce that version 3.0 of our ActiveBuilding mobile app is now available for download on iTunes and Google Play!  This update is a big one for us and we’re excited to able to bring it to resident and staff users of ActiveBuilding in time for the holidays.

ActiveBuilding mobile 3.0 debuts our brand new look and feel for the resident portal.  We’ve updated our app with fresh fonts, colors, and styling that will soon be carrying over to our web versions of ActiveBuilding as well.

The app update also brings a completely overhauled service request feature.  For communities that utilize this feature in ActiveBuilding, residents can now quickly and effortlessly input in details about their maintenance issue from their mobile device.  Users can also attach pictures of their issue right from their phone camera or library to the service request so that building staff can see what’s going on without having to step foot in the unit.

We have many more features in the works for ActiveBuilding mobile that we’ll be rolling out in 2016.  If you’re in a community that uses our resident portal, do checkout the ActiveBuilding app in iTunes and in Google Play to get the new update.

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ActiveBuilding Employee Spotlight: Mark Steudel

Posted on Thursday, December 3rd, 2015

Welcome to the sixth edition of our Employee Spotlight blog series! Throughout this series we’re interviewing members of our team and discovering what makes them tick.

This time we’re learning more about Mark Steudel, a Developer who works on our ActiveBuilding platform.  Let’s learn what Mark has been working on recently, where he likes to vacation, and why Mark is our office’s outdoor guru.

What is your role at ActiveBuilding?  I am a developer that works on the ActiveBuilding portal. I work on new features, updates to features, and bug fixes.

What do you like most about ActiveBuilding?  I really love the people that I work with. They are all smart, funny and dedicated, can’t get much better than that!

What has been your favorite project at ActiveBuilding?  My favorite project was working on the Lobby Display Screen transit schedule integration. Lots of the projects I work on are deep in the bowels of the software and nobody gets to see them, so it’s nice to get to do customer facing things once in a while.

Iphone, Android, or Windows phone?  Why?  Iphone … because that was the first smart phone I bought.

Now that we know what phone you prefer, what’s your favorite app?  Hmmm … I think my favorite are apps that integrate in location: One Bus Away, Car2Go, Star Walk, etc. Though I mostly use my phone to play games and read books.

What’s your favorite vacation spot?  I think Montana is one of my favorite vacation spots, gorgeous mountains and rivers, and lots of trout.

When you’re not being amazing at your job, what do you like to do outside of work?  I’m either outside with my family canoeing, hiking, biking, and fly fishing or I’m playing fiddle in one of my two bluegrass bands.

Have any questions for Mark?  Ask in the comments below and we’ll get back to you.

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Autumn Backgrounds Are Here!

Posted on Monday, November 16th, 2015

We’ve entered that time of year when the rain falls a little more often, the air is crisp, and the leaves crunch beneath our feet with every step.

To get you into the Autumn spirit we’ve released 9 new backgrounds for your ActiveBuilding portal.   To view these new backgrounds go to My Dashboard > Application Settings > Look & Feel tab.  If you don’t see the Application Settings option please contact the staff user at your property with the role of Admin.

Contact support@activebuilding.com if you have any questions.  Have a beautiful Autumn full of happiness & joy!

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The Lobby Display Screen in ActiveBuilding

Posted on Monday, November 16th, 2015

LDS

Did you know that ActiveBuilding comes with a large format screen view that is designed specifically for display in multi-family lobbies? Our Lobby Display Screen (LDS) view pulls information directly from your ActiveBuilding portal like resident packages, events and announcements, and even custom slides that you have uploaded all in glorious 1080p resolution.

The ActiveBuilding team recently added the ability to show transit information to the Lobby Display Screen in a new widget area. We are starting out with WMATA data for the DC metro area, but will be expanding to more providers in the coming months. Also keep an eye out for other widgets and integrations from other transportation providers – we think your residents are going to love it.

Transit Data for LDS

Lobby Display Screen is included with every ActiveBuilding portal subscription. All you need to get started besides ActiveBuilding is to mount a large 1080p capable display and connect it to a device that can show our LDS page 24/7. While we don’t support the hardware side of things we have some handy getting started guides and FAQs to help answer any questions you may have.

Please visit our support site for more information.

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