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ActiveBuilding Employee Spotlight: Valerie Updegrove

Posted on Monday, December 21st, 2015

Welcome to the seventh edition of our Employee Spotlight blog series! Throughout this series we’re interviewing members of our team and discovering what makes them tick.

This time we’re learning more about Valerie Updegrove, a Product Sales Representative who has been with ActiveBuilding since February of 2012.  Let’s learn what Valerie’s favorite project has been while at ActiveBuilding, how her phone helps her in the kitchen, and how she is engaged with the multifamily community even outside the office.  Let’s get to it!

What is your role at ActiveBuilding?  When I joined ActiveBuilding, I was a National Account Executive for the southeastern half of the United States. After ActiveBuilding was acquired by RealPage in October 2013, I have taken on the role of Product Sales Representative (PSR). As a PSR,  I work closely with RealPage Sales Department, Product Support, Product Management and Executive Staff. I assist the sales team in establishing a sales relationship with each client/prospect in their portfolio at the executive level and promote new Resident Services business through identification, development, negotiation, and closure of new deals. I also enjoy participating in the subsequent maintenance of client relationships.

What do you like most about ActiveBuilding?  ActiveBuilding is on the cutting edge of technology for the multifamily community. With 19 years of experience in the apartment industry and 8 years of that being on-site, I can relate to both the operational teams’ and residents’ pain points. ActiveBuilding provides so many solutions that I would’ve loved to have while working on-site. Just the communication piece alone is a HUGE value! Not only does it save the on-site team hours during operations, but it recognizes the residents’ preferred method of communication. This type of communication provides a community network and builds a sense of community that drives retention.

What has been your favorite project at ActiveBuilding?  The additional integrations with the acquisition by RealPage and now The Egg; the smart locker system that integrates with the ActiveBuilding Resident Portal to provide a package delivery solution for multi-family communities.

Iphone, Android, or Windows phone?  Why? Well, my original love for a smart phone came from the Blackberry. Then, I found the iPhone when it was first introduced and I’ve never looked back. I can do everything from my iPhone, including managing business, personal life, and surfing the internet. I have also developed a love affair with all my Apps.

Now that we know what phone you prefer, what’s your favorite app?  I am a foodie and find that it is a great way to bring family and friends together, so I get the best of both worlds. With that said, I love any app that has to do with food. My grocery list is managed by Grocery iQ, I utilize Pinterest and Allrecipes for new and different platters. My most recent fav is Food Substitute Search. This is such an amazing app to help you cheat while cooking. Premise is if you are missing an ingredient for your recipe, it will help you recreate the ingredient.

What’s your favorite vacation spot?  Anywhere there is water, live music and an adult beverage.

When you’re not being amazing at your job, what do you like to do outside of work?  I have two wonderful boys: Christian (5 yrs)and Garrett (2 yrs). They are the loves of my life and bring so much joy every day. I cherish time with my church, family, and friends. I always love trying a new restaurant and new food. Also, Christian just started playing, soccer, t-ball and football this year. I enjoy going to the games and watching him grow; we are competitive in nature in my family.  I also enjoy serving on the Apartment Association Tarrant County Community Service and Ambassador of Fun Committees. The committees allow me to host events, help raise and fund a wide variety of projects for our community service partner – Union Gospel Mission of Fort Worth and the Marine Corps Toys-for-Tots annual campaign.

Have any questions for Valerie?  Ask in the comments below and we’ll get back to you.